Branch Manager Vacancy: Monarch Insurance,

The Monarch Insurance, a composite insurance company, is looking for a Branch Manager to be based in Nairobi.

Key Responsibilities

The person will head the operations of the branch office in business development and superior customer service by developing effective relationships and effective processes.
• He/she will be required to achieve agreed revenue targets and effectively manage branch resources to sustain profitability and growth
• To grow and establish business partners for the branch office and provide administrative oversight to branch activities.
• Generating of new Business as well as maintaining and growing our current customer base.
• Conducting continuous after sales service to clients, maintain contacts communication with existing and potential clients on sales related functions
• To follow up and ensure high retention of renewal business.
• Handling of Intermediaries and ensures continued improvement of service to Customers
• Review portfolio performance and introduce positive changes
• Manage Complaints to ensure Customer Satisfaction

Qualifications and Experience

• Degree in a business related field
• 5 years work experience in insurance sales management
• Certificate of proficiency in Insurance or progress in ACII Diploma.
• Good IT skills
• Good interpersonal skills
• Strong presentation skills
• Ability to excel in a fast paced, multi faceted team environment
• Ability to work under a demanding target focused environment
If you meet the requirements of the above position please send a detailed and updated CV,copies of relevant certificates, details and contacts of three professional references to reach the undersigned by Friday, 5th February, 2010.

The Managing Director,
The Monarch Insurance Company Limited,
Prudential Assurance Building
4th floor, Wabera Street,
P.O. Box 44003-00100,
Nairobi.